PRIVACY POLICY

Your privacy and security is important to SpacedIn (“SpacedIn”, “ we ”, “us” and our”). We have adopted this Privacy Policy to ensure that personal information in our control is protected by appropriate means. We regularly assess ourselves to ensure that user privacy is respected. We conduct business in a manner that fulfills our commitment to privacy. By using the DesignSpec Platform (including all content and functionality available through https://designspec.com and any subdomains, as well as any mobile applications, plugins or installed software components offered by SpacedIn, collectively the “ Platform ” or ” DesignSpec ”) you are accepting and agreeing to the practices in this Privacy Policy.

Why We Collect Information and How We Use It

 

We collect both your personally identifiable information and certain non-personally-identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, etc.) to optimize the performance of the Platform and to create new features, promotions, functionality, and services by storing, tracking, analyzing, and processing user preferences and trends, as well as user activity and communications.  We further use this information to:

1.   Communicate with you

2.   Adjudicate your eligibility for products and services

3.   Fulfill requests for products, services and information

4.   Provide customer services, support, troubleshooting and diagnostics

5.   Administer promotions and programs

6.   Offer, set up, manage and administer our business, products and services, including allowing SpacedIn to notify you of important information about our products, including product bulletins

7.   Create and maintaining customer databases for market analysis

8.   Provide you with ongoing information about us and our products

9.   Measure and improve our website/platform and marketing initiatives

10.  Better understand buying and selling patterns

11.  Share fully anonymized and aggregated data with others for legitimate business purposes

12.  Tailor our product

13.  Prevent activities that are potentially illegal or detrimental to the quality of service provided to other users

14.  Generally fulfill our legal and regulatory requirements

 

SpacedIn uses your local storage and secure cloud storage (such as Microsoft Azure Cloud), to store this data. Please see the Microsoft Azure Terms of Use and Privacy Policy for more information.  From time to time, we may survey your opinions of current products proposed and/or services or of potential new products or services that may be offered.

 

As we continue to develop and grow, we may buy or sell parts of our business or engage in joint ventures, financing, mergers or partnerships with other businesses. As an important part of our businesses include the relationships with our customers, employees and contractors, personal information would generally be one of the assets which would be transferred or transitioned to a third party purchaser.

 

We may collect anonymous/non-personal information and business information or render anonymous information we have about you. Because this information cannot be associated with or traced back to you, it is not governed by this Privacy Policy. 

 

We may share or publicize the name of your firm or organization as being a user of our Platform or services for the purpose of promoting our Platform, without disclosing any personally identifiable information, with the exception of your legal name where it is used as your business name.

 

Payment

 

We charge users a fee for SpacedIn’s services. Payment processing is provided by Stripe and is governed by the Stripe Connected Account Agreement and the Stripe Services Agreement .  By accessing our Services, you agree to be bound by the Stripe Connected Account Agreement and Services Agreement. Stripe may amend its Privacy Policy at any time and you agree to be bound by any such changes that may be made from time to time.

 

The rates we charge for our services can be seen here: https://designspec.com/Pricing.

We may change our rates at any time, for any reason, without any notice or liability to you or any other person or user.  

 

 

Types of Information We Collect

 

Typical information we may collect includes: your legal name, mailing address, e-mail address, phone number(s), credit card information, company name and company address. SpacedIn does not store or process credit card information.

 

Like many other websites and platforms, we automatically collect certain non-personal information regarding users that does not identify you. Examples include the Internet Protocol (IP) address of your computer, the IP address of your internet service provider, the date and time you access our platform, the internet address of the website from which you linked directly to our platform, the operating system you are using, the sections of our platform you visit, the platform pages read and images viewed, and the content you download from our platform. 

If you are using one of our browser plugins (such as our Web Clipper) then we may also collect information from the websites that you visit for the purposes of enhancing the usability and usefulness of the plugin.

Third Party Services & Integrations

We may also collect information provided through third party connected services of platforms which you have linked to your DesignSpec account, such as Google or Dropbox services. Certain information in your DesignSpec account may be transmitted to other platforms through integrations which you enabled on your account, such as Revit® or QuickBooks® integration, for your benefit, generally for the purpose of reducing the need for repetitious manual data entry into the 3^rd party platform or service. Use of such integrations is additionally governed by the terms and conditions and privacy policy of the third party integrated service.

We may also use third party software, services or vendors such as Google Analytics to collect and analyze information about you for the purposes of gaining insights into how you use our software and services, so that we may better understand how to improve our services. Any information shared with these third party services will be encrypted during transmission to a degree appropriate to the sensitivity of the information.

Shared Accounts

The account that houses your data may be accessed by other users that have been invited into the account or the purposes of collaboration. Please be aware that those users may have full access to any Content you have provided to the platform, including viewing, changing or deleting that content. If you are uploading any business critical Content to the platform then you should backup that content on a regular basis by copying or downloading the information, for example as a PDF or Excel report, to safeguard against undesirable or unintended modification or deletion by another user in your account. SpacedIn does not take responsibility for the actions of other users on your account, or any damage caused by giving other users access to your account.

You Control your Information

You may access, modify, or delete your Content through our Platform. You control all content that you provide through our Platform. If you delete Content then it may still be retained in long term backups for the purposes of reverting to or restoring a previous version of the data, viewing a history of changes, or auditing. We attempt to provide several convenient ways to download, extract and backup your data from our platform, such as generating PDF or Excel reports. You may cancel your account at any time, in which case your content will be deleted in accordance with our data retention policies.

Cookies

Our platform may use "cookies", a technology that installs a small amount of information on a user's computer to permit the us to recognize future visits using that computer. Cookies enhance the convenience and use of our website. SpacedIn may allow other companies to use cookies, or use electronic images (e.g., GIFs) that allow a us to count users who have visited that page or to access certain cookies.

We also may use cookies or log file information to: (a) store information so that you will not have to re-enter it during your visit or the next time you visit the platform; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our marketing campaigns; (d) monitor aggregate metrics such as total number of visitors, pages viewed, etc.; and (e) track your entries, submissions, and status in any promotions. You may choose to decline cookies if your browser permits, but doing so may affect your use of our platform and your ability to access certain features of our platform or engage in transactions through our platform.

Withholding Consent

Subject to legal and contractual requirements, you can refuse to consent to our collection, use or disclosure of your personal information, or you may withdraw your consent to our further collection, use or disclosure of information at any time in the future by giving us reasonable notice. If you refuse or withdraw your consent, we may not be able to provide you or continue to provide you with some products, services or information which may be of value to you. During the term of any agreement you have with us, you may not withdraw your consent to our ongoing collection, use or disclosure of your personal information in connection with such agreement. 

Limiting Collection and Sources of Information  

We will limit the collection and use of personal information to that which is necessary for the purposes we have identified to you, including without limitation, the purposes identified above, using means which are fair and lawful. Although we will collect your personal information primarily from you, we may also collect it from external sources.

Safeguarding Information

We protect personal information against loss or theft, unauthorized access, disclosure, copying, use, or modification with security safeguards appropriate to the sensitivity of the information . Our safeguards vary depending on the information's sensitivity, amount, distribution and format of the information and the method of storage. We use a variety of security technologies and procedures to help safeguard your personal information. All security measures are appropriate to the sensitivity level of your information. 

We will permit only authorized employees and contractors, who are trained in the proper handling of customer information, to have access to your personal information. Employees and contractors who violate our Privacy Policy will be subject to our disciplinary process.

We are responsible for all personal information in our control. Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance. Although we cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data by a third party, we take reasonable precautions to prevent such unfortunate occurrences.

Data Locations

We principally store and process your information on servers located in the United States, but may in some instances transfer, store and process data on servers located in other countries, or transfer data to 3^rd party services located in other countries. By using our Services you consent to transferring any content you provide to a country other than your country of residence. You also understand and acknowledge that your content can be legally transferred to any country, including the United States.

Retention Policies

We retain personal information only as long as it is required for the reasons it was collected. The length of time personal information is retained varies depending on the purpose for which the information was collected. This period may extend beyond the end of your relationship with us but only for so long as it is legally necessary for us to have sufficient information to respond to any issue that may arise at a later date. When your information is no longer needed for the purposes it has been collected we will destroy, delete, erase or convert your information to an anonymous form.

Keeping Information Accurate

We will attempt to keep user files complete, up to date, and accurate. We will tell users how and where to conveniently access their account information (except when prohibited by law).

How to Find Out What Information We Have About You

Write to our Privacy Officer at the address below, if you have any questions concerning the information we have in your file or about our information practices. To obtain certain information that we have on file for you, you must specify the information you are interested in. If you believe any of our information is incorrect, we’ll investigate it and correct it as required.

All requests and notification applicable to SpacedIn must be made in writing. When you write, please be sure to tell us your:

Name

Address

Phone number (where you can be reached during business hours)

The best time of day for us to call you; and

If you are requesting information, specify the information you are interest in.

If you are writing to exercise your opt-out rights, specify whether you are opting out of our sharing information with affiliates and/or from our marketing lists.

To file an opt-out request, request access to your information, or to report incorrect information, write to:

Privacy Officer

DesignSpec

grahams@designspec.com

 

Amending this Policy

We may amend this Privacy Policy at any time and such change will become effective upon us making our updated Privacy Policy available on our platform. We may, at our discretion, also contact users directly to advise them of any changes to this Privacy Policy. By using the Platform you agree to this Privacy Policy.